Frequently Asked Questions
Introduction
This page answers the most common questions about using eBook Business Builder. Browse the categories below, or use your browser's search function (Ctrl+F on Windows or Cmd+F on Mac) to quickly find a specific topic.
For step-by-step guidance, each phase of the EBB workflow has its own dedicated article in the Documentation Center.
🚀 Getting Started
What is eBook Business Builder?
EBB guides you through building a complete ebook business —
not just writing a manuscript. Each Business Build produces
a strategy, ebook, branding, published PDF, and marketing
assets aligned around one reader and one promise. See
What is EBB?
for a full overview.
How long does it take?
It depends on your project and how much time you invest.
Some phases are automated; others benefit from your review.
You can move at your own pace — progress is saved
automatically throughout the workflow.
Do I need writing experience?
No. EBB guides you through every phase, from Discovery through
Business Assets. The Writing phase generates a structured
manuscript from your approved Blueprint.
Can beginners use EBB?
Yes. The platform is designed to guide first-time creators
step by step. Follow the
Quick Start
guide to create your first Business Build.
📚 Building Your Business
What is a Business Build?
A Business Build creates one complete ebook business — from
Discovery through Business Assets. See
Business Builds Explained
.
Can I edit my project later?
Yes. Open My Business Builds and select
Continue to resume any project at its saved
phase. See
My Business Builds.
Is my progress saved automatically?
Yes. Progress is saved throughout the workflow. You can pause
and return at any time without losing your work.
Can I create multiple businesses?
Yes. Each Business Build is independent. You can manage multiple
projects from the My Business Builds dashboard.
📦 Business Builds
When is a Business Build used?
When starting a brand-new project. Selecting
+ New Business Build begins a new ebook
business and consumes one build from your balance.
Does continuing an existing project use another Business Build?
No. Only new projects consume a Business Build. Continuing an
existing project is always free once the build has been
committed.
Do unused Business Builds expire?
No. Unused Business Builds roll over automatically while your
subscription remains active.
💳 Billing & Plans
What plans are available?
Founder includes 3 Business Builds per
month. Founder Pro includes 25 Business
Builds per month. Both plans include rollover of unused
builds. See
Billing & Plan
for details.
Can I upgrade my plan?
Yes. You can upgrade to Founder Pro at any time from the
Billing & Plan page. Your monthly allocation increases
immediately.
Where can I see my renewal date?
On the Billing & Plan page. Look for the Next Billing
Date and Next Monthly Allocation sections.
When do I receive new Business Builds?
At each monthly billing cycle, according to your subscription
plan. New builds are added automatically on your renewal date.
🎁 Referral Program
How do I earn bonus Business Builds?
Share your personal referral link. When someone joins through
your link and becomes a paying customer, bonus Business Builds
are automatically awarded to the appropriate accounts.
What rewards do I receive?
Referrer: +3 Business Builds.
New customer: +1 Business Build.
Where can I find my referral link?
On the Creator Rewards page in your workspace. See the
Referral Program
documentation for full details.
🛠 Technical Support
Which browsers are supported?
Use the latest version of Chrome, Edge, Safari, or Firefox
for the best experience.
I found a bug. How do I report it?
Contact the EBB support team with a description of what
happened and which browser you are using. See
Contact Support.
How do I contact support?
Visit the
Contact
page to reach the EBB support team.
Still need help?
If you cannot find the answer you are looking for, the EBB support team is here to help. Visit the Contact page to get in touch.
For detailed walkthroughs, return to the Documentation Center and browse articles for each phase of the workflow.